Usually they will tell you that because… well… you need to update the drivers! Often people complain that a tech support representative told them to update their video/graphics card drivers in response to an in-game graphic issue. However, there are several adjustments you can make in-game and out-of-game to help improve your graphics while balancing performance. Also, it is important to realize that EQ depends more on your CPU (computer processor) than the video card, even when displaying graphics. That doesn't mean you can't play without a top-of-the-line video card. When playing video games, a better graphics card will usually result in seeing better graphics quality in game.
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